Insurance
All items handed over to the client are neat, clean, and without any other evident defects or damages. Rent Boutique expects the returned item from the Customer to be in the same condition, considering normal wear and tear in its intended use.
The Customer pays an additional 3 EUR insurance fee when renting an item, which covers minor damages.
The Service Provider, based on objective criteria, assesses the condition of the item using the RB item quality meter and, if it identifies any of the listed damages, has the right to demand compensation from the Customer according to the provided rates.
MINOR DAMAGES (rate, EUR)
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5 -25 EUR (insurance covers) |
MAJOR DAMAGES (rate, EUR)
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Minimum: up to 100 EUR, if the item's original appearance can be restored
Maximum: up to 90% of the item's value |
PRECISE DAMAGES (rate, EUR)
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Up to 100% of the item's value |
Even if you think the garment is irreparably damaged, please return it to us. Our specialist might be able to fix it, and the assessed damages could be lower than the total value of the item.